![]() Thus, we will keep a remote backup of any file that exists on your computer. We prefer opening a ticket, because then we can communicate via email and have a record.The Backblaze service is designed to protect the files you care about.Can't find a fix? Send a message to their support team via the chat link at the bottom of their help page:.Use the search feature to find possible resources for the issue you're experiencing:. ![]() At the cost of a steeper learning curve, this risk can be avoided using another backup tool. This risk is common to most competing products (such as iDrive). ⚠️ This product does not provide zero-knowledge security. This practice is common to most competing products (such as iDrive). ⚠️ This product's clients (Glossary: client) are not open source. Competing products (such as iDrive) are less intuitive to use. ![]() ✅ This product is easier to use, compared to reasonable alternatives. Competing products (such as iDrive) are similarly priced. ✅ This product's pricing is very competitive, compared to reasonable alternatives. Competing backup products (such as iDrive) are designed to also give this benefit, but cloud sync products are not. However, we were unable to find publicly available audits. ✅ This product supports end-to-end encryption. Start using MFA, with our ⚡️ Basic quickstart to Authy on mobile, to properly prevent unauthorized access to the files stored using your Backblaze account. ✅ This product supports multi-factor authentication (Glossary: MFA).
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